The most common questions we get. If yours isn't here, email us at customerservice@powerhouselifting.com.
Ordering & Shipping
How long until my order ships?
Every shirt is made-to-order. Production takes about 3 business days (Monday through Friday). Once shipped, standard delivery is 3 to 5 business days in the continental US. Plan on about one week total from click to doorstep.
Where do you ship?
United States only at launch, all 50 states. APO/AE military addresses and international shipping are coming. If you want to be notified, get on the email list at the bottom of any page.
How much is shipping?
Shipping cost is calculated at checkout based on your address and order weight. You'll see the exact number before you pay.
Can I change or cancel my order?
Since we start printing your shirt within a few hours of your order, changes and cancellations need to happen fast. Email us right away and we'll do what we can. Once a piece is printed, we can't cancel it.
Do you offer expedited shipping?
Not yet. Because everything is made-to-order, expedited shipping doesn't skip production time. If you need something for a specific date, order at least two weeks in advance.
Products & Sizing
How do your shirts fit?
Most of our pieces run true to size. If you're between sizes, we recommend sizing up if you like a relaxed fit. The Racerback tank runs small. If you normally wear a Large, order an XL.
What's the fabric like?
We use quality blanks sourced from established suppliers. Most pieces are 100% ringspun cotton at 240gsm or heavier. That's about twice the weight of a standard tee. It's built to outlast your training block.
How are the designs printed?
We use DTF (direct-to-film) heat-press printing. The result is a soft, durable print that flexes with the fabric instead of cracking off the top. Prints hold up to normal wash cycles for years, not months.
Will the design shrink or peel?
Not if you follow the care instructions. Wash inside-out in cold water. Tumble dry low. Don't iron directly on the print. That's it.
Are the shirts preshrunk?
Yes. Expect minor shrinkage on the first wash, less than a typical big-box tee.
Returns & Exchanges
Can I return my order?
Yes. You have 30 days from delivery to request a return. Items must be unworn, unwashed, and in the original condition. Since we make each piece to order, we can't accept returns on customized or personalized items. See our Return & Refund Policy for full details.
What if my shirt doesn't fit?
Email us with your order number and what you need. Because our pieces are made-to-order, exchanges work as a return followed by a new order. We'll walk you through it.
What if my package arrives damaged?
Email us within 7 days of delivery with a photo. We'll replace it at no charge.
The Brand
Who is Powerhouse Lifting?
We're Nick and Veronica Harper, a husband-and-wife team based in Billings, Montana. Both retired military. Family-run brand founded in 2026. Read the full story on our About page.
Where are your shirts made?
Every piece is printed to order in Billings, Montana, using DTF heat-press on blanks from trusted suppliers.
Do you do wholesale or team orders?
Yes. Email us for pricing on ten or more pieces, especially if you want custom designs for your gym or club.
Do you have a rewards program?
Not yet. Coming later.
How do I hear about new drops?
Get on the email list at the bottom of any page. Subscribers get first access to drops and 15% off their first order.